The SaaS Abuse Management Platform
AbuseHQ is a SaaS Abuse Management Platform that enables security teams to gain visibility within their networks and to react to abuse cases in an automated way. Managing and prioritizing an abuse desk has never been so easy!
AbuseHQ enables network security and abuse teams to identify, respond, mitigate, and address compromised accounts automatically. We believe that we can fight network abuse and other cyber threats on a global scale, and AbuseHQ plays one major part in it.
Increased Efficiency Through Automation
AbuseHQ fully automates security and abuse workflows, increases productivity, subscriber alert speed, and dramatically improves network security while lowering support costs, thus making your network unattractive for bad actors and their bots.
AbuseHQ is designed to easily integrate with other types of subscriber security alerts through email or our well-documented API, honeypots, MTA logs, user login failure alerts, and different kinds of edge security system logs.
Early Detection And Detailed Reports
Early detection will help you to be proactive instead of reactive to serious issues within your network. AbuseHQ also enables you to access detailed reports about your network, top issues, top reporters, etc.
Increased Customer Satisfaction
Abuse handling and security operation teams must be consistent in their response to incidents and threats. Using automation tools will help to speed up response, make business operations simpler, and improve customer service and loyalty.
Seamless And Centralized Communication
Centralize your communication with legal, SOC, and other departments within your company. Takedowns can be made easier with a proof-based detailed report.
Protection Against Lawsuits
Avoid lawsuits when you handle copyright infringements policies like 3 strikes notice and notice of notice. AbuseHQ will allow you to not only be compliant with your local laws but also be proactive for when these laws come to your country and/or are reinforced by copyright protection actions.
Improved Customer Retention & Network Reputation
Help your customers to get their machines cleaner without the need for human interaction. AbuseHQ helps your company improve customer retention and network reputation.
Tools, services & support
Check out our FAQ section to get the most common questions answered.
Check out our documentation page to get more detailed and technical insights.
Service & Support
Do you need to talk to someone from our team? Don’t hesitate to reach out.
Abuse Contact Database
Look up abuse contact email addresses and report network abuse.
Share your network abuse reports and be part of the community project.
faster response time
reduction in analyst workload
events resolved automatically
< 1 sec
to block threats
commitment by Abusix
Take a look at our customers' success stories to see what Abusix is capable of.
Abusix has been amazing to work with. They are very agile and responsive. The level of automation we have been able to achieve with them continues to impress me.
— Ryan Carter, VP, Security & Compliance, StackPath.Case Study
AbuseHQ removed a huge manual burden from our team. It reduced most of the noise coming into our abuse inbox and helped us prioritize the important alerts without a human needing to review every complaint.
— Mike White, Legal Ops, DigitalOcean.Case Study
AbuseHQ is our network abuse command center. It helped us quickly integrate our abuse handling processes into the Telenor Norway SOC. Now we have a continuous and comprehensive perspective on both current and historical abuse activity
— Vegar Åsmul, Crime Protection & Public Security, Telenor.Case Study
AbuseHQ is almost everything I want and need from an automated abuse handling solution. It's flexible, easy to use, and very powerful, letting me handle complaints the way I want to. Where it can’t do exactly what I want, Abusix steps in to either build a way to do it anyway or help with an alternative solution.
— Dennis van Drunen, Senior Abuse Specialist, KPN.
Abusix has remained committed to the relationship long after implementation. We have a continued cadence of communication and they are eager to hear customer feedback. As they’ve developed new features, they have also been sure to listen to our team members on what they like and don’t like. The continued customer feedback cycle has led to a stronger vendor relationship than typically seen in the SaaS business.
— Jacob Wall, VP of Technical Operations, NetProtect.Case Study
Abusix Mail Intelligence lets us effectively block a large number of abusive IPs from sending spam, malware, and phishing to the mailboxes. Additionally, with AbuseHQ, we further improve our fight against network and email abuse with an easy-to-use interface.
— Thomas Lademann, System Engineer, Swisscom.Case Study