AbuseHQ

The SaaS Abuse Management Platform

AbuseHQ is a SaaS Abuse Management Platform that enables security teams to gain visibility within their networks and to react to abuse cases in an automated way.  Managing and prioritizing an abuse desk has never been so easy!

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Swisscom logo White Mimecast Logo Stackpath Logo Logo of KPN white Vodafone Logo

Why AbuseHQ?

AbuseHQ enables network security and abuse teams to identify, respond, mitigate, and address compromised accounts automatically. We believe that we can fight network abuse and other cyber threats on a global scale, and AbuseHQ plays one major part in it.

automation

Increased Efficiency Through Automation

AbuseHQ fully automates security and abuse workflows, increases productivity, subscriber alert speed, and dramatically improves network security while lowering support costs, thus making your network unattractive for bad actors and their bots.

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AbuseHQ dashboard

Integration

Easy Integration

AbuseHQ is designed to easily integrate with other types of subscriber security alerts through email or our well-documented API, honeypots, MTA logs, user login failure alerts, and different kinds of edge security system logs.

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AbuseHQ Inbound processing

Detection

Early Detection And Detailed Reports

Early detection will help you to be proactive instead of reactive to serious issues within your network. AbuseHQ also enables you to access detailed reports about your network, top issues, top reporters, etc.

A screenshot of AbuseHQ Dashboard

Response

Increased Customer Satisfaction

Abuse handling and security operation teams must be consistent in their response to incidents and threats. Using automation tools will help to speed up response, make business operations simpler, and improve customer service and loyalty.

AbuseHQ Timeseries

Communication

Seamless And Centralized Communication

Centralize your communication with legal, SOC, and other departments within your company. Takedowns can be made easier with a proof-based detailed report.

AbuseHQ Playbooks

Legal Protection

Protection Against Lawsuits

Avoid lawsuits when you handle copyright infringements policies like 3 strikes notice and notice of notice. AbuseHQ will allow you to not only be compliant with your local laws but also be proactive for when these laws come to your country and/or are reinforced by copyright protection actions.

AbuseHQ Case groups

Retention

Improved Customer Retention & Network Reputation

Help your customers to get their machines cleaner without the need for human interaction. AbuseHQ helps your company improve customer retention and network reputation.

A screenshot of AbuseHQ
Two computer monitors showing AbuseHQ

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Do you want to know what AbuseHQ can do for your organization? Get in touch, we'll let you know!

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85 %

faster response time

92 %

reduction in analyst workload

99 %

events resolved automatically

< 1 sec

to block threats

100 %

commitment by Abusix

Success Stories

Take a look at our customers' success stories to see what Abusix is capable of.

Abusix has been amazing to work with. They are very agile and responsive. The level of automation we have been able to achieve with them continues to impress me.

— Ryan Carter, VP, Security & Compliance, StackPath.

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AbuseHQ removed a huge manual burden from our team. It reduced most of the noise coming into our abuse inbox and helped us prioritize the important alerts without a human needing to review every complaint.

— Mike White, Legal Ops, DigitalOcean.

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AbuseHQ is our network abuse command center. It helped us quickly integrate our abuse handling processes into the Telenor Norway SOC. Now we have a continuous and comprehensive perspective on both current and historical abuse activity

— Vegar Åsmul, Crime Protection & Public Security, Telenor.

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AbuseHQ is almost everything I want and need from an automated abuse handling solution. It's flexible, easy to use, and very powerful, letting me handle complaints the way I want to. Where it can’t do exactly what I want, Abusix steps in to either build a way to do it anyway or help with an alternative solution.

— Dennis van Drunen, Senior Abuse Specialist, KPN.

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