Abusix Ops

Network abuse management, automated from report to resolution

Abusix Ops gives telcos, ISPs, hosting and cloud providers one platform to ingest, correlate, and act on every abuse report automatically, in real time.
Satellite dish

Network abuse starts inside your infrastructure with a compromised mailbox, a hijacked VM, a botnet node on a residential IP. You see how the abuse complaints, feedback loops, and blocklist entries start climbing in volume before the actual network abuse is identified. It doesn’t have to be like that. 

Abusix Ops automatically turns those scattered signals into a controlled process. It ingests third-party abuse reports, spam traps, honeypot data, and your own system logs in real time, then parses each one, enriches it with threat intelligence, and correlates it back to the exact customer, IP, or account responsible. 

From there, playbooks take over, and cases are classified by type and severity, then automatically routed, escalated, throttled, or blocked. Your customer gets notified, and every action is logged for compliance.

Your abuse desk team only sees what needs human judgment. Everything else gets resolved automatically.

Automate inbound abuse reports workflow

Abusix Ops ingests, parses, enriches, and correlates high volumes of third-party complaints and system logs in real-time, reducing manual triage and helping security teams resolve up to 99 % of network abuse incidents automatically.

Block outbound mail from malicious accounts

Detect and block compromised user accounts before they negatively impact your IP reputation with Abusix Ops. We protect your outbound mail stream by automatically detecting and blocking malicious IP addresses, reducing spam complaint rate by + 55%.

Optimise abuse case handling with automated playbooks

Abusix optimizes your abuse case handling by collapsing the mean time to resolution (MTTR) from weeks to minutes using automated workflows. With case handling automation, the manual burden of sorting, routing, and mitigating network abuse data gets reduced by + 60%.

Identify and block abusive IPs at scale for abuse desk teams

Automate the intake, correlation, and classification of global network abuse data to identify and block abusive IPs at scale. With Abusix abuse management and our unique threat data feeds, abuse desk teams can cut inbox noise, minimize manual ticket handling, and stop malicious traffic in real time.

"Abusix is a fundamental piece of our network security infrastructure. It helps us maintain a strong network reputation and stable operations, while keeping our customers satisfied and secure. We couldn’t be happier with Abusix."

Request a Product Demo

Most network providers are still handling abuse cases manually.

With Abusix Ops, you can solve and automate abuse complaint handling in minutes by replacing slow, manual inbox tracking with real-time, automated security orchestration.

Abuse handling teams can resolve up to 99% of network abuse incidents automatically, removing manual workloads and lowering the Mean Time to Resolution (MTTR) by over 60%.

See it in action. Book a demo with our experts today.

Customer Reviews

"Abusix Ops removed a huge manual burden from our team. It reduced most of the noise coming into our abuse inbox and helped us prioritize the important alerts without a human needing to review every complaint."
Legal Ops
Digital Ocean
“Abusix has dramatically improved our ability to keep user inboxes clean and secure while reducing our team’s workload, allowing us to focus on higher-value tasks and strategic goals.”
Head of Anti-Abuse and Internet Security team
Orange S.A.
"Thanks to Abusix, we can block a large number of abusive IPs from sending spam and malware. to the mailboxes hosted on our platform. Guardian Ops enhances our fight against email abuse with a user-friendly interface."
Value Owner Abuse Handling
Swisscom

Abusix Ops Data Sheet

Learn how Abusix Ops ingest, correlate, and act on every abuse report automatically, in real time.

Join us on the mission to create a safer internet

Begin blocking the malicious traffic threatening your business

Book a demo, and we will run our data alongside yours, so you can size the gap in your current setup against your own traffic before you commit.