Keep Malicious Activity at Bay
Internet Service Providers
Abusix provides an early warning and unparalleled view of the blindspots that can prevent blacklistings and damage to your reputation.
Challenges & Solutions
As an ISP, you’re dealing with sensitive data, making your company a top target for cyber attacks.
Read below how Absuix can help you with the most common challenges you may face.
Having to deal with massive amounts of customer complaints can be frustrating.
With AbuseHQ, you’ll automate processes, so customer complaints won’t line up and eventually be taken care of automatically.
Bad network reputation
Abuse complaints about filtered or bounced email, unable to access certain websites, or being asked to complete CAPTCHAs is a sign of bad network reputation that can cause you to lose customers to your competitors.
Abusix Mail Intelligence can help with your email reputation while AbuseHQ can help to improve your network reputation.
Lack of internal resources
We know that it is hard to prioritize when there are 1,000 things to juggle at the same time.
With AbuseHQ, you can report priorities determined by business context metrics such as risk management and efficiency.
Laws differentiate from country to country, and it is tough to keep an eye on all the different requirements.
With AbuseHQ, you will be able to address regional requirements quickly and efficiently.
Your team will get all the tools you need to quickly put measures in place to protect your company against lawsuits.
Lack of automation
Many ISP abuse desks are struggling with a lot of mundane, repetitive work.
By using AbuseHQ, automation will take care of the wack-a-mole processing of information and send routine email notifications.
At the same time, your abuse desk can focus on more critical decision-making escalating issues or troubleshooting.
Take a look at our customers' success stories to see what Abusix is capable of.rn
AbuseHQ is our network abuse command center. It helped us quickly integrate our abuse handling processes into the Telenor Norway SOC. Now we have a continuous and comprehensive perspective on both current and historical abuse activity
— Vegar Åsmul, Crime Protection & Public Security, Telenor.Read Case Study
Abusix has been amazing to work with. They are very agile and responsive. The level of automation we have been able to achieve with them continues to impress me.
— Ryan Carter, VP, Security & Compliance, StackPath.Read Case Study
AbuseHQ removed a huge manual burden from our team. It reduced most of the noise coming into our abuse inbox and helped us prioritize the important alerts without a human needing to review every complaint.
— Mike White, Legal Ops, DigitalOcean.Read Case Study
AbuseHQ is almost everything I want and need from an automated abuse handling solution. It's flexible, easy to use, and very powerful, letting me handle complaints the way I want to. Where it can’t do exactly what I want, Abusix steps in to either build a way to do it anyway or help with an alternative solution.
— Dennis van Drunen, Senior Abuse Specialist, KPN.
Resources & Insights
Get in Touch
Talk to us
The quickest way to get in touch with the team is via our online chat feature at the bottom right of this page. Alternatively, feel free to email us at [email protected] or send us a message via our form.
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