A safe harbor is a legal provision that eliminates legal or regulatory liability in certain situations, provided that certain conditions are met.
In the case of DMCA, to incentivize the cooperation by service providers to participate in the DMCA notice and takedown process, service providers that took certain steps to educate their users, cooperate with copyright owners, remove repeat infringers from their sites were granted immunity from possible copyright infringement liability. This is referred to as the DMCA Safe Harbor.
For more information see here.
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