A False-Positive is a message that is not spam but is incorrectly being blocked as spam.
These messages could be inbound or outbound. Depending on the setup, the user and/or admin will be notified when an outbound message is quarantined.
Back to GlossaryDo you want to remove your IP/domain from one of our blocklists?
Please use our lookup-service and follow the instructions there in order to get that resolved.