Keep Malicious Activity at Bay
The increasing levels of global network abuse have service providers and their abuse teams on high alert. An illegal activity like child exploitation, human trafficking, terrorism, and copyright infringement all fall into high priority abuse that puts both service providers and their customers at risk.
Challenges & Solutions
As a service provider, you always want to be on the safe side and don’t want to take the risk of getting sued for not following any given legal guidelines. Abusix can help your security team to stay one step ahead!
Exposure to legal threats
Legal threats such as lawsuits for copyright infringement, lack of response or preparedness are growing, and the target of those lawsuits range from small to large companies.
Often, companies are not even aware of those threats. Therefore, being proactive and having a system in place for handling these types of complaints is getting more and more critical.
By using AbuseHQ’s automation and playbooks, your company will not only be prepared for those kinds of legal threats, but it will also ensure a great network and company reputation and will keep your safe harbor.
Dealing with reputational damage
Most customers don’t know that they have been compromised by spyware or other malicious programs on their system.
Hackers can then illegally download and distribute copyrighted material, or use their credentials and system to attack other systems to obtain copyright material.
With AbuseHQ, you cannot only spot those compromised accounts, you can also get them fixed.
Keeping up with changes in liability
Service providers need to be cognizant of legal developments in their respective countries and states.
While these service providers are not forced to proactively monitor their network for these infringements, they must act when notifications from an organization are received and prevent access to offending sites.
Intellectual property rights and trademark protection
While intellectual property rights include trademarks, patents, and related rights, illegal goods are often mixed up in the sale of legitimate products in online markets.
As such, injunctions can be imposed if a service provider’s network is used to distribute fraudulent goods – regardless of whether or not a service provider is at fault.
Take a look at our customers' success stories to see what Abusix is capable of.
AbuseHQ is our network abuse command center. It helped us quickly integrate our abuse handling processes into the Telenor Norway SOC. Now we have a continuous and comprehensive perspective on both current and historical abuse activity
— Vegar Åsmul, Crime Protection & Public Security, Telenor.Read Case Study
Abusix has been amazing to work with. They are very agile and responsive. The level of automation we have been able to achieve with them continues to impress me.
— Ryan Carter, VP, Security & Compliance, StackPath.Read Case Study
AbuseHQ removed a huge manual burden from our team. It reduced most of the noise coming into our abuse inbox and helped us prioritize the important alerts without a human needing to review every complaint.
— Mike White, Legal Ops, DigitalOcean.Read Case Study
AbuseHQ is almost everything I want and need from an automated abuse handling solution. It's flexible, easy to use, and very powerful, letting me handle complaints the way I want to. Where it can’t do exactly what I want, Abusix steps in to either build a way to do it anyway or help with an alternative solution.
— Dennis van Drunen, Senior Abuse Specialist, KPN.
Resources & Insights
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