Help – How do I delist?

1. Don’t panic and don’t take it personally, everybody has issues at some point – we’re not interested in penalizing you, we just want to get the problem fixed and to get you delisted ASAP.

   If you have received a “bounce message” stating that your message has been rejected by Abusix Mail Intelligence, then this will usually include a clickable link e.g. https://lookup.abusix.com/search?q=x.x.x.x – so click this link which will then show you which lists you are listed on.

2. Either click the link in your bounce message or go directly to our Lookup and Delisting page
3. Enter the listed IP/domain.
4. If the IP/domain shows as being listed hit the red button: “Remove from list”
5. You’ll get either forwarded to your existing Abusix account or you’ll get asked to create a free account on our portal
6. Confirm your email address and log into your account (if you use this service for the first time)
7. Follow the instructions within the portal to remove your IP/domain from the blocklists.

Do you need help? Get in touch with our team via chat or send us an email at [email protected]

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