Overview
Our ultimate goal is to furnish you with sophisticated tools to synthesize and interpret customer data and event associations within our platform.
In order to do this, we are offering a streamlined view of customer interactions and events. We focus on the following strategic objectives:
1. Enhanced Oversight: A powerful oversight mechanism that aggregates customer information, presenting it in an accessible and organized manner. This enables a quick assessment of customer-related issues and fosters an environment where data informs action.
2. Integrated Customer Insight: Detailed analysis of individual customers by allowing you to annotate and preserve contextual information within customer profiles. This integrated approach helps in crafting a more personalized response strategy and aids in maintaining comprehensive records.
3. Contract and Event Clarity: Providing a structured framework for you to handle contracts and associated events. By categorizing events under specific contracts, we help in isolating patterns and identifying areas requiring attention, which in turn can streamline resolution procedures and enhance service quality.
These objectives are aimed at transforming how you interact with and utilize their data.
Accessing Customer List
You will need to access the menu within Abusix to access the Customer List:
- Select Guardian Ops from the menu.
- Select the sub-menu named Customers.
You can view detailed customer information by clicking on the Customer ID.
Send us a message
Having trouble with your setup or a technical issue? Get in touch with our team of Abusix experts.
Click the chat button at the bottom and send us your questions. Alternatively, you can email us at [email protected]